To start a return or refund, CONTACT  US

If your return is accepted, we’ll send you instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

​

Quality matters

We care about the quality of our products and the happiness of our customers. If you have any concerns about your product, please contact us through any means that you prefer, and we will be happy to discuss your situation.

*Please note that all 3D-printed items are unique, and no two products are the same. The surface will not be perfectly smooth, as you can see the layers of the object. There might be little bumps here and there, as this is a property of this type of 3D printing. The colour of the item may vary slightly from the display picture due to the filament supplier.

​

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you received the wrong item so that we can evaluate the issue and make it right